DatunwellA Return & Refund Policy
We can understand how frustrating it is if you receive a wrong or damaged product after waiting a long time, but we are always ready to accept our mistake.
If you receive a damaged item, we are always ready to take it back and refund your money.
But, here is some conditions that must be followed by you.
- Return or Refund policy is only for three days.
- Delivered product must be in original packaging and in good condition.
- Provide a detailed description, Why you want to return your package with image and live video.
- Our team will get in touch with you after raising a return request for enquiry.
These are some policies if you want to Return and Refund.
*After the successfully pickup money will credited to your original payment method instantly, Sometimes it may take upto 24-48 Hours to receive your money.
FAQ:-
Q1. How much time to get back my money?
Ans. You'll receive your money within 24-48 hours after the successfully pickup
Q2. How to return my package?
Ans. You can return your package and get back your money by the provided invoice bar code in the parcel box.